Privacy Policy

MarketRuns Privacy Policy

At MarketRuns, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure when you use our website, app, and services.

1. Information We Collect

When you create an account, place an order, or use our services, we may collect information such as:

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Account information

  • Order and transaction details

  • Other information you voluntarily provide

Payment information may be processed securely through our payment providers.

2. How We Use Your Information

MarketRuns may use your information to:

  • Process and deliver your orders

  • Communicate with you about orders, deliveries, and replacements

  • Respond to complaints and customer service requests

  • Improve our products, website, and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized activities

  • Send promotions, offers, and service updates where permitted

  • Conduct surveys and analyze customer activity to improve our services

You may request to stop receiving promotional communications at any time.

3. Protecting Your Information

MarketRuns takes reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Payment and other sensitive information is handled through appropriate security measures and trusted payment service providers. However, no online system can be guaranteed to be completely secure.

4. Cookies

MarketRuns may use cookies and similar technologies to improve website functionality, remember your preferences, understand how customers use our website, and provide a better shopping experience.

You can manage or disable cookies through your browser settings. Disabling cookies may affect some website features.

5. Sharing Your Information

MarketRuns may share necessary information with trusted service providers, delivery partners, payment providers, technology providers, or other partners where required to provide our services.

We may also disclose information where required by law, court order, or lawful government request, or where necessary to protect our customers, business, property, or legal rights.

Your information will not be sold to third parties for unauthorized marketing purposes.

6. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where applicable

  • Opt out of direct marketing communications

  • Ask questions about how your information is collected and used

To exercise these rights, please contact MarketRuns through our official customer service channels.

7. Changes to This Privacy Policy

MarketRuns may update this Privacy Policy from time to time. Any changes will be published on our website. Your continued use of our services after an update means you acknowledge the revised policy.

8. About MarketRuns

MarketRuns is an online marketplace and delivery service that helps customers conveniently purchase groceries, fresh produce, local foods, and other market essentials and have them delivered from the market to their doorstep.

MarketRuns, From Market to Doorstep.